Managing Your Account

Learn how to manage your Lookify account, including viewing your current subscription plan, upgrading your plan, and canceling your subscription when needed.

View Your Account Settings and Current Plan

To view your account settings and current plan, navigate to the Account section of your dashboard:

1. Log in to your Lookify account
2. Navigate to Dashboard > Account

In the account overview card at the top of the page, you'll see:

• Your email address
• Your current plan name (Free, Starter, or Professional). Some subscribers will have legacy subscriptions, named Premium or Premium+
• Your billing cycle (Monthly or Yearly) and plan price
• Your credit usage with a visual progress bar

Where to find your current plan

Below is an example of what the account overview card looks like in your account dashboard, showing your current plan, billing cycle, price, credit usage, and action buttons:

Upgrading Your Subscription

To upgrade your plan, you can access the Plans page from your account dashboard:

1. Navigate to Dashboard > Account
2. From your account overview card, click the "Upgrade Account" button
3. Alternatively, on web you can access the Plans page directly from the account dropdown menu in the header by clicking on "Billing and Plans"
4. Select your desired plan and click the corresponding button
5. You'll be redirected to Stripe's checkout to complete the upgrade
6. Your new plan will be active immediately after payment confirmation

Accessing Plans from Account Dropdown

If you're on a computer, you can navigate to the Account and Plans page from the account dropdown menu in the upper right hand corner of any Lookify page once you're logged in.

Canceling Your Subscription

If you need to cancel your Lookify subscription, you can do so easily from your account dashboard:

1. Navigate to Dashboard > Account, or select "Account" from the account dropdown menu in the upper right hand corner of the screen on web
2. On the Account page, locate the "Manage Subscription" button in the account overview card (this button is visible for all paid plan users). If you do not see the "Manage Subscription" button, you are on the Free plan and do not have an active subscription.
3. Click the "Manage Subscription" button
4. You'll be redirected to Stripe's billing portal
5. On the customer portal, you can:
   • Cancel your subscription
   • Update payment methods
   • Download invoices
   • View billing history

If you'd like to permanently delete your account instead of just canceling your subscription, learn more about what happens when you delete your account and how to proceed.

Need Help?

If you encounter any issues while managing your account or have questions about your subscription, our support team is here to help.