Privacy Policy

Lookify (“Lookify”) provides the website Lookify.io to you (“You” or “Your”) subject to this Privacy Policy, its Terms and Conditions of use, and its other policies.

This Privacy Policy describes the way in which Lookify collects, uses, or shares any information You provide to Lookify.io or information about Your use of Lookify.io (“Personal Information”).

Lookify may change this Privacy Policy at any time. The most current version of this policy can be accessed at https://www.lookify.io/privacy-policy. By continuing to access or use Lookify.io, You accept any changes or revisions to this Privacy Policy.

IF YOU DO NOT AGREE TO THIS POLICY DO NOT USE LOOKIFY.IO

1. Information Available Through Lookify.io Phone Number Lookup Search

a) Lookify collects publicly available information for the purpose of making it available to individuals, businesses, and government agencies that use Lookify’s products and services, including the Lookify.io reverse phone number search. Lookify aggregates the following categories information, all of which is publicly available:

(i) Consumer Indexes - Records of consumer profiles detailing age, name, address and other demographic details drawn from marketing databases;

(ii) Phone Directories - Phone numbers drawn from white pages and carrier telephone directories;

(iii) Property Records - Public property records from government offices and website databases around the country, including real estate deeds, purchase records, and assessor records;

(iv) Social Networks - Publicly available social profiles drawn from various social networks;

(v) Business Directories - Business listings pulled from the yellow pages telephone directories and other business directories. These listings could include names, titles, business addresses, websites and emails; (collectively the “Public Information”).

b) Lookify does not verify and cannot guarantee the accuracy of this Public Information.

c) This Lookify policy prohibits users of Lookify’s products and services from reselling the Public Information disclosed to them through Lookify’s products and services.

d) Personal Information, such as information that You provide to Lookify.io or information about Your use of Lookify.io as further described in Section 2 below, is not part of the Public Information available to users through the Lookify.io people search.

e) To request that Public Information about You be removed from public listings on Lookify.io, please use the Opt-out tool at https://www.lookify.io/opt-out. This page also contains information about alternate ways to submit a request for the removal of public listings. This process is only intended to remove listings available to the general public on Lookify.io and cannot remove the information from the third-party public sources, such as phone books, social networks, or government records.

2. Personal Information Lookify Collects

Lookify collects the following categories of Personal Information:

i) Usage Information. Lookify collects information about Your use of Lookify.io. This may include the pages You visit, the links You hover over and click on, and the products You purchase. Lookify also collects data about Your device such as IP address, mobile phone number, device identifiers, and data about the network, operating system, or software You use to connect to Lookify’s products and services.

ii) Information From Cookies. Lookify.io uses cookies, or small text files stored on Your computer, to store data about Your visits. If you do not wish to receive cookies or wish to manage when you accept cookies in general, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You are not required to use or accept cookies when using our site. Our third party partners may also use cookies.

iii) Account Information. Lookify collects information that You provide in creating an account at Lookify.io. This may include information such as Your name, email address, or phone number and payment data. Lookify also collects passwords and similar security information used for authentication and account access. Any information that you provide within your profile section, including comments that you make from your profile, will be associated with your profile and collected by Lookify.

iv) Search History. Lookify retains a history of the searches You conduct on Lookify’s website(s).

v) Submissions, Posts, and Uploads. Lookify collects information from You when You provide, post, or upload it to Lookify, such as when you fill out a form, (e.g., a request to contact You) or respond to a survey. If You opt to import Your call log or address book, Lookify receives Your call log or contacts.

vi) Manually Imported Contact Information. Lookify collects contact information about You when others import or sync their contacts with Lookify products.

vii) Location Information. Lookify may collect location data derived from Your IP address.

3. Use and Sharing of Personal Information

a) Lookify may use Personal Information You provide to Lookify.io to create and maintain Your account, to personalize Your experience, and to send periodic email communications relating to Lookify’s services, such as purchase receipts, account confirmations, and customer care correspondence, including emails to customers who have abandoned the account setup experience and about searches You have previously performed. Lookify may use Your search history to provide You updates or notifications on the subjects of Your searches, to suggest other search subjects that may be of interest to You, and to otherwise enhance Your experience in using Lookify’s products. Lookify may also use Your search history and other Personal Information to improve Lookify’s products and services. If You have made or attempted a purchase on Lookify.io or accepted a trial of any of Lookify’s premium product subscriptions, You will be deemed to have opted-in to receive promotional emails from Lookify, and Lookify may use Your Personal Information to send You search tips, promotions, and information about new products Lookify thinks may be of interest to You.

b) Lookify uses certain trusted third parties to help us provide, improve, protect, and promote the services offered on Lookify.io. Lookify shares Personal Information with these third parties. These third parties will access Your information only to perform tasks on Lookify’s behalf and in compliance with this Privacy Policy. For example, Lookify provides payment data that You provide to certain payment processors, solely to effect the sale of products or subscriptions that You have requested, and provides other Personal Information to third party services for purposes such as delivering email communications, providing customer support, and preventing fraudulent transactions. Lookify may also use a third party service provider to facilitate upload of Your contacts from Your contact management providers, using the OAuth standard whenever possible (If Your contact management providers support the OAuth standard, use of the OAuth standard does not require Lookify or its third-party service provider to have access to, and Lookify and its third-party service provider, will not in fact have access to, the passwords that You established with Your contact management providers). Lookify uses the Google Maps API(s), which is subject to the Google Privacy Policy.

c) Lookify may share IP addresses used to access Lookify.io with designated third parties for the sole purpose of preventing and detecting fraud. Lookify may also use services and technologies provided by other companies to assist Lookify in understanding how You use Lookify.io. As a result, information about how You use Lookify.io may be available to these other companies to the extent that their technology collects such information for Lookify’s use or for purposes of delivering relevant online or mobile advertising to You.

d) Lookify reserves the right to disclose Personal Information to third parties, without notice to You, if required to do so by law, or if Lookify has a good faith belief that disclosure is necessary to (1) comply with legal process served on us; (2) protect and defend Lookify’s rights or property; or (3) act in an emergency to protect someone’s safety.

e) Lookify reserves the right to transfer Personal Information to any successor in interest to the Lookify business.

f) Lookify (either directly or via its third party partners) collects anonymized session and anonymized click-tracking data regardless of a computer's Do-Not-Track signal.

g) Lookify may provide Your search query to third party data vendors in order to fulfill requests You make for certain kinds of reports.

4. Children’s Privacy

a) Lookify.io is directed to people who are at least 18 years old, and Lookify does not knowingly aggregate Personal Information from anyone under the age of 18. If You are aware that Lookify has aggregated Personal Information from someone under the age of 18, please alert Lookify at [email protected] and the information will be removed from Lookify’s systems as soon as is reasonably possible. This policy regarding collection of data from children exceeds the requirements of the Children’s Online Privacy Protection Act.

b) Lookify does not knowingly aggregate or provide Public Information about people under the age of 18. To remove any Lookify listing, including a listing that contains information about a person under the age of 18, please use our Opt-out tool at https://www.lookify.io/opt-out.

5. Contacting Lookify

If You have any questions regarding this Privacy Policy, please contact us by email at [email protected].

6. California Privacy Disclosure

California consumers have a right to knowledge, access, and deletion of their personal information under the California Consumer Privacy Act. California consumers also have a right to opt out of the sale of their personal information by a business and a right not to be discriminated against for exercising one of their California privacy rights. Lookify does not sell non-public personal information of California consumers and does not discriminate in response to privacy rights requests.

If you are a California consumer without an Lookify account and you or your authorized agent would like to exercise your privacy rights, requests may be made to [email protected]. If you do not have a Lookify account, Lookify will ask you for information which we consider necessary to verify your identity for security and to prevent fraud. This information may include name, contact information, and information related to your transaction or relationship with Lookify, but the specific information requested may differ depending on the circumstances of your request for your security and to protect privacy rights.

7. European Data Clauses

The following applies only if You are in the European Economic Area or Switzerland (collectively the “EU”). Lookify fully complies with EU data collection policies.

a) The following clauses only apply to Personal Information You provide to Lookify.io. To request that Public Information about You be removed from public listings on Lookify.io, please use the Lookify Opt-out tool at https://www.lookify.io/opt-out.

a) Information that you supply to Lookify, including information you leave in comments on phone number lookup results, is associated with your account. You may delete or modify your comments at any time

b) You may login to Your account to access, correct, or change any Personal Information that You have provided to us or that is associated with Your account. You may also email [email protected] to request access to, transfer of, and rectification or erasure of Your Personal Information, or restriction of processing, or to object to processing. You will need to specify the nature of Your request and the information that is subject to Your request. Lookify may require You to submit additional information necessary to verify Your identity and status as an EU data subject.

e) If You are an EU data subject and have inquiries about Your Personal Information, please contact Lookify’s Data Protection Officer at [email protected].

8. Account Deletion Requests

Users can request the deletion of their Lookify account by emailing Lookify Support at [email protected]. You must include "Account Deletion Request" in the subject line of your email. In the email body, clearly state your request to delete your Lookify account. Mention the email address associated with your Lookify account for verification purposes. Processing Time: Lookify aims to process account deletion requests within 10 business days of receiving your email. Important Information: Once your account is deleted, you will no longer be able to access your searches or any other account information. Lookify reserves the right to retain certain user data for legal or regulatory purposes. This data will be anonymized and not be associated with your individual identity.

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